Frequently Asked Questions
Everything about certificates, privacy, blockchain and verifying your proof independently.
Getting started
- Can I use EMOZ without technical knowledge?
- Do I need a crypto wallet to use EMOZ?
- How do I receive my EMOZ certificate?
- What does EMOZ stand for?
- What is a SHA-256 fingerprint? (For non-technical users)
Certificates
- Can I delete a certificate?
- Can I register my document twice?
- Can I register the same file on behalf of multiple people?
- Can I use EMOZ to certify AI-generated content?
- How long does my EMOZ certificate last?
- What happens if I lose the original file I registered with EMOZ?
- What happens if I lose the PDF certificate?
- What if I slightly edit the file after certification?
- Where can I find my Transaction Hash and Seed?
Privacy and your data
- Does EMOZ store my file anywhere?
- How can I verify that EMOZ never uploads my files?
- How does EMOZ encrypt and protect sensitive metadata on the blockchain?
- What data does EMOZ store?
- What happens to the original digital content uploaded to EMOZ?
- What kind of encryption does EMOZ use for customer data?
- What kind of encryption does EMOZ use for my personal data on-chain?
- Why is the email hashed and then encrypted? Isn’t encryption enough?
Blockchain and NFTs
- Can anyone see my EMOZ NFT?
- Can I provide my own crypto wallet to receive the certificate?
- Can I verify and audit EMOZ's smart contract?
- Does EMOZ guarantee the uniqueness of the chronological order of its data entries?
- Does EMOZ issue NFTs?
- Does EMOZ operate as a form of electronic ledger?
- What exactly does EMOZ’s smart contract do?
- What is an “electronic ledger” and how is it related to EMOZ?
- Who owns the NFT behind my EMOZ certificate?
- Why not store user data only in the database instead of encrypting it into the blockchain?
Proof and security
- Are EMOZ certificates legally valid in court?
- Can I prove ownership of my file without EMOZ in the future?
- Can someone else claim my file using the same hash?
- Can someone else register the same file on a different blockchain (copycat NFT) and claim ownership?
- Does EMOZ ensure that any future modification of recorded data would be immediately detectable?
- How does EMOZ protect my file ownership on the blockchain?
- If someone has the transaction hash and the original file, but not the seed, can they still verify ownership?
- Is the seed included in the EMOZ certificate secret? Can I share it with someone?
- What happens if EMOZ’s wallet credentials are hacked?
Still need help? Write to us at support at emoz dot io and we will get back to you as soon as we can.