What happens if I lose the PDF certificate?
If you lose your PDF certificate, you also lose access to two critical elements:
- The seed required to decrypt your encrypted metadata.
- The blockchain transaction ID, unless you wrote it down or saved it elsewhere.
You could still recompute the SHA-256 hash of your original file, but searching for a matching certificate on the blockchain without the transaction ID is extremely difficult. It would require scanning and comparing your file’s hash against potentially millions of blockchain transactions, which is a technically complex and computationally demanding task.
For this reason, we strongly recommend that you store your EMOZ certificate in a secure location, such as:
- A trusted cloud storage (e.g., Google Drive, Dropbox),
- An encrypted USB drive,
- Or a secure password manager with file storage.
Bottom line: do not lose your certificate. It is the key to verifying your ownership, and without it, full recovery is either impossible or extremely difficult.
Still need help? Write to us at support at emoz dot io and we will get back to you as soon as we can.